Returns & Exchanges
At Toups and Co Organics, we want you to love your clean beauty routine. If a product isn't a perfect fit, we offer returns or exchanges on most items within 30 days of purchase.
Review Eligibility
Ensure your items are unopened or gently used and within the 30-day return window from the date of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Pack and Ship
Securely package your items and use the provided shipping label or your preferred carrier to send the package back to our warehouse.
Receive Refund
Once our team inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing